FAQS
1. What products do you offer?
We specialize in electric hair styler brush kits and other beauty accessories designed to make your styling routine quick, easy, and professional at home.
2. How can I place an order?
You can place an order directly on our website: www.zenixstore.pk or contact us via WhatsApp at +92 327 0513524.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery service all over Pakistan.
4. How long does delivery take?
Delivery typically takes 2 to 5 business days, depending on your location.
5. Is delivery available in my city?
Yes! We deliver nationwide across Pakistan, including major cities and towns.
6. How can I track my order?
After dispatch, you’ll receive a tracking number via SMS or WhatsApp. You can use this to track your package with our courier partner.
7. Can I return or exchange a product?
Yes, if the product is damaged, defective, or incorrect, you may request a return or exchange within 3 days of delivery. Items must be unused and in original packaging.
8. Do your products come with a warranty?
Some items may come with a limited warranty. Warranty details will be listed on the product page (if applicable).
9. Are your products original and safe to use?
Absolutely! All our products are 100% genuine, tested, and safe to use with proper instructions.
10. How do I contact customer support?
You can reach us at:
📧 Email: zenixstore87@gmail.com
📞 Phone/WhatsApp: +92 327 0513524
🕒 Business Hours: Mon–Sat | 10 AM to 7 PM