Shipping Policy

1. Shipping Coverage

We deliver products all across Pakistan, including major cities and remote areas via trusted courier partners.

2. Delivery Time

  • Standard Delivery: 2 to 5 business days (excluding weekends and public holidays)

  • Delivery timelines may vary based on your location and order volume.

  • Orders placed after 5 PM will be processed the next business day.

3. Shipping Charges

  • Free Shipping on orders over [Insert Minimum Amount]

  • A flat shipping fee may apply for orders below that threshold.

  • Any applicable shipping charges will be displayed at checkout.

4. Order Processing

  • Orders are processed within 24–48 hours after confirmation.

  • You will receive a confirmation message via SMS or email once your order is dispatched, along with tracking information.

5. Cash on Delivery (COD)

  • We offer Cash on Delivery service across Pakistan.

  • Please ensure your phone number and address are accurate for smooth delivery.

6. Delays & Exceptions

  • Delays may occur due to weather conditions, political unrest, or courier service issues.

  • Zenixstore.pk is not liable for delays caused by third-party logistics.

7. Order Tracking

You can track your order using the tracking number provided in the dispatch message. For support, contact us directly at the details below.

8. Damaged or Missing Items

If you receive a damaged package or missing items, please contact us within 24 hours of delivery with photos and details for prompt assistance.

9. Contact Us

For any questions about your shipment, contact:
📧 Email: zenixstore87@gmail.com
📞 Phone: +92 327 0513524
📍 Address: Kohinoor, Faisalabad, Pakistan